At Scarpa Sport Store, we understand that when you’ve ordered your climbing gear or outdoor equipment, you want it delivered quickly and reliably. That’s why we’ve partnered with world-class shipping providers to ensure your adventure essentials reach you wherever your expeditions take you.
Our Shipping Promise
We process all orders within 1-2 business days (excluding weekends and public holidays). Our team of climbing enthusiasts carefully checks each item before dispatch to ensure you receive exactly what you ordered in perfect condition.
Standard Shipping
Carriers: DHL or FedEx
Delivery Time: 10-15 business days after dispatch
Cost: £12.95 (applied to all orders)
Our standard shipping option offers reliable tracking and faster delivery times. Ideal for climbers who need their gear for upcoming trips or when you simply can’t wait to try out your new equipment.
Free Shipping
Carrier: EMS
Delivery Time: 15-25 business days after dispatch
Cost: FREE for orders over £50
Choose our free shipping option for budget-friendly delivery of your climbing and camping essentials. While slightly slower, this service still provides full tracking and is perfect when you’re planning ahead for your next adventure.
Delivery Areas
We ship globally to most countries, with the exception of certain remote areas in Asia and other select locations. During checkout, our system will automatically confirm whether we can deliver to your address.
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with your tracking number. You can use this to monitor your package’s journey from our warehouse in Chelmsford to your doorstep.
Our Returns Policy
Not completely satisfied with your gear? We offer a 15-day return policy from the date of delivery. Simply contact our customer service team at [email protected] to initiate a return.
Need Help With Your Order?
Our team of climbing and outdoor specialists are here to help with any delivery questions. Contact us at [email protected] and we’ll respond within 24 hours.
Note: Delivery times are estimates and may be affected by factors beyond our control such as customs processing or local postal delays. We appreciate your understanding.
The mountains are calling – let us help you answer with reliable gear delivery!